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Television and Filmed Entertainment Spending
Understanding Consumer Behavior in Challenging Economic Times
Concept Report
Bobby Tulsiani -
September 26, 2008
Media companies must understand how customers will alter their television and filmed entertainment spending during challenging economic times.
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AT&T Goes VoIP with U-verse Voice
Case Study
Doug Williams -
September 15, 2008
AT&T is the incumbent telecommunications carrier in 22 states and operates a national wireless service.
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Embarq's eGo Offers Glanceable Content on the Home Phone
Case Study
Doug Williams -
September 15, 2008
Embarq is an ILEC based in Overland Park, Kansas.
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Voice Services
The Impact of Disruptive Services and Business Models on Fixed Voice
Vision Report
Doug Williams -
September 15, 2008
Fixed voice providers must combat wireless substitution and emerging voice business models to preserve the relevance of the fixed line.
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Broadband Customer Retention
Combating Churn in a Competitive Market
Concept Report
Doug Williams -
August 29, 2008
Increased broadband competition and lower introductory prices are tempting consumers to switch broadband service providers (BSPs).
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US Broadband Telephony Forecast, 2008 to 2013
Concept Report
Doug Williams -
July 1, 2008
Voice over Internet protocol (VoIP) service continues to generate buzz as new carriers such as AT&T and Skype enter the market.
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US Broadband Forecast, 2008 to 2013
Driving Growth Through Multi-play Marketing
Concept Report
Doug Williams -
May 20, 2008
Aggressive multi-play marketing tactics by telcos and cable operators continue to drive consumer broadband adoption.
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Single-Play Services
Determining Prospects in an Increasingly Bundled World
Concept Report
Doug Williams -
May 5, 2008
The proliferation of multi-play bundles in the market leaves few long-term opportunities for operators offering single-play services.
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PC-Based Communications
Evaluating Opportunities for Voice and Video Services
Concept Report
Doug Williams -
March 24, 2008
Increased broadband adoption has given consumers improved access to free PC-based voice and video communications.
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Integra5 Delivers Network-Based Integrated Service Feature Platform
Case Study
Doug Williams -
February 25, 2008
Integra5 is a communications technology solution provider based in Burlington, Massachusetts.
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Service Integration
Enhance the Bundle to Promote Retention
Vision Report
Doug Williams -
February 25, 2008
Broadband service providers (BSPs) are in the early stages of integrating services into their bundled offerings. In so doing, BSPs will differentiate their products and enhance the value proposition of bundling beyond a single bill offering at a discounted price.
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Verizon Targets Customer Retention Through Partnership with NFL Network
Case Study
Doug Williams -
February 25, 2008
Verizon is an incumbent telecommunications provider offering wire-line voice, broadband, and TV service to consumers within its service region—and wireless services to consumers nationally. NFL Network is a cable TV network owned and operated by the NFL.
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