Condensation and debris can accumulate on your vaporizer without appropriate product care. If your Cartridge and Power Supply feel like they are stuck together, pulling the Cartridge out forcibly can result in damage to the Cartridge. The following solutions are recommended to reduce this effect.

1. Remove the Cartridge from the Power Supply when not in use by twisting the Cartridge 360º before pulling it from the device.

2. Clean the Cartridge and Power Supply contact pins after every 10-15 activations.

Standard and Compact

Remove the Cartridge, screw in the included USB charger into the top of the Power Supply, and connect the device to an active USB port.

Palm and Silo

Plug in the included micro-USB to the bottom of the device, then connect the USB to an active port.

For the best performance, prevent condensation by keeping the contact pins inside the device and on the bottom of the cartridge clean and dry. 

1. Remove the Cartridge from the Power Supply.
2. Use a cotton swab dampened with isopropyl alcohol to clean the contact points.
3. Allow contact pins to dry thoroughly before use.
   • Avoid dropping the device.
   • Avoid exposure to moisture.
   • Do not attempt to repair or modify the device.

1. The light tip on the Standard and Compact devices indicates the charge status of the device.

   • When the battery is low, the light tip will flash 10 times indicating the need to charge the device. When the device is in need of recharging, the light tip will no longer illuminate.
   • When the device is charging, the light tip will light up and remain illuminated.
   • When the device reaches a full charge, the light tip will flash 20 times and then turn off. If the device is plugged in to an active USB port and the light tip is not lit, it has a full charge.

Standard and Compact

The light tip will flash 10 times when the battery needs recharging and the vaporizer will no longer activate.

Palm and Silo

The vaporizer will no longer activate when the Power Supply needs recharging.

We recommend charging your Power Supply often after use to ensure the best experience.

Standard and Compact

While the Power Supply is charging, the light tip will light up and remain lit. Once the device reaches a full charge, the light tip will flash 20 times and then turn off.

Palm and Silo

While the Power Supply is charging, the small LED at the top of the device will light up and remain lit. Once the device reaches a full charge, the LED will flash and then turn off.

If the device is plugged in to an active USB port or wall adapter and the light tip is not lit, it has a full charge.

If no draw-activation occurs, try the following: 

• Make sure Power Supply is charged. 
• Rotate mouthpiece to ensure positive connection between the Cartridge and Power Supply.
• Separate the Cartridge from the Power Supply, then clean the contact points in the device and the bottom of the cartridge with a cotton swab dipped in a small amount of rubbing alcohol. 

If your product is within the warranty period and is not working properly, return the device, with the receipt, to the retailer where you purchased it. 

1. Battery life depends on how long and how often the device is in use. Premium rechargeable Li-ion batteries with different capacities (mAh) power the Liquid6™ devices. On average, the power supply provides enough energy to vaporize a half gram (0.5ml) cartridge on a full charge cycle.

   A typical Li-ion battery will lose 20% of its capacity after 300 full cycles. It will continue to supply the same power but will not last as long between charges.

All Jupiter Research vaporizers shut off after 10 seconds of inhalation.