Safety data sheets are available to legal and authorized cannabis companies seeking additional information. Please contact info@jupiterresearch.com or your Account Executive with any questions.

Yes! As legalization continues around the globe, we are thrilled about the future of international vaporizer sales. Jupiter has dedicated teams in Canada for our North and South American sales and England for our European sales. 

In the U.S., Jupiter partners with businesses in each of the U.S.’s legal markets and we have significant market share across recreational and medical states.

We consider the safety of our products of the utmost importance and we will continue to do everything in our power to ensure our products are as safe as possible for our customers. We use materials compliant with Food and Drug Administration (FDA) rules and regulations for the parts that come in contact with oil or the customer. We test all of the wetted components in our cartridges per FDA food-grade standards.

Yes. Our engineering team works with CCELL® to conduct tests showing the safety of the ceramic used in all our products (cartridges, all-in-ones, and pods). We have conducted a variety of heavy metal testing for our cartridges, using Phase 3 California compliance testing as a benchmark.

No. Our CCELL® ceramic wick contains a dry, unprimed atomizer that is only wetted once the reservoir is filled with oil.

Jupiter Research partners with licensed extractors, growers, and producers that fill, seal, and deliver Liquid6™ Cartridges to licensed retailers.

No. Liquid6™ Cartridges are designed for single-use only.

It depends. Many variables affect how many activations an individual cartridge can provide. Factors include the duration of inhalation and the type of plant-derived extract.

Our cartridges vaporize oil at a consistent rate of 5mg per 3-second draw. Based on this level of consumption, a 0.5mL cartridge would last about 100 draws.

1. Cartridge is empty when vapor is no longer produced after activation. Due to headspace, the cartridge may still produce vapor after the reservoir appears empty due to out of view oil absorbed in the atomizer.

Liquid6™ Cartridges are compatible with all Liquid6™ Power Supplies. Liquid6 Cartridges feature a standard 510 thread connection found in many non-Jupiter power supplies and also include two airflow paths for auto-draw and button-activated power supplies.

Despite these considerations, we cannot guarantee cartridge compatibility with non-Jupiter power supplies.

If no draw-activation occurs, try the following: 

• Make sure Power Supply is charged. 
• Rotate mouthpiece to ensure positive connection between the Cartridge and Power Supply.
• Separate the Cartridge from the Power Supply, then clean the contact points in the device and the bottom of the cartridge with a cotton swab dipped in a small amount of rubbing alcohol. 

If your product is within the warranty period and is not working properly, return the device, with the receipt, to the retailer where you purchased it. 

No. Jupiter Cartridges and Power Supplies are not to be used for tobacco-derived products.

1. All cartridges may leak when transported from a lower elevation to a higher elevation. The degree of leakage depends on how full the cartridge is, how large the increase in elevation is, and the speed at which the elevation changes.

   To prevent leakage, store the cartridge with the mouthpiece pointing downward.

U.S. Federal Aviation Regulations dictate transport or use of substances and pharmaceuticals. Visit the Federal Aviation Administration website for more information.